Waterscape Hot Tubs & Pools is the Region of Waterloo’s largest hot tub and swim spa retailer. Serving Kitchener, Waterloo, Cambridge, Guelph, Elmira, and surrounding areas.
This award winning Hydropool factory direct location has quickly become one of the premier hot tub stores in North America receiving multiple major awards.
- New hot tub retailer of the year
- New swim spa retailer of the year
- Gary Thiebert Memorial Award
- Hydropool Platinum award – hot tubs
- Hydropool Platinum award – swim spas
With over 8000 square feet of space featuring 3 swim spas on display and 25 hot tubs available. Let the friendly and welcoming staff assist you in choosing the right product for your family. Whether it is a Self-Cleaning hot tub or swim spa or just simply professional water care advice. Waterscape has the best solution for your needs.
Come find out why we have quickly become one of the largest volume retailers in North America
We would love to earn your business!
Hi, my name is Ryan, owner of Waterscape Hot Tubs & Pools. Welcome to our website!
As you will see below, we have a great team here at Waterscape. I promise you are in good hands no matter who you are dealing with.
A little about me, I have an extensive industry background having worked for Hydropool Corporate for over a decade. I started out managing the corporate store before being promoted to General Manager of the Hydropool Retail group. In that position I learned the importance of giving great customer service and going above and beyond for the customer. From there I was fortunate to be promoted again to Territory Development Manager taking care of Ontario and helping where needed. I was asked to take part in hot tub design, input in marketing material and managed the design and production of the Hydropool branded water care line. Purchasing the store was a great opportunity to be closer to home instead of always on the road as my wife Michelle, son Easton, and I live in Kitchener. I look forward to watching our little guy grow, teaching him how to play sports and of course a thing or two about hot tubs. Come visit our showroom, we would love the opportunity to earn your business!
Favorite Hot Hub: Self-Cleaning 770 Platinum with a Tranquility Package, Northern Falls Package
Favorite Swim Spa: 17’ AX AquaTrainer with Waterfall Pillows, Extra LEDs and Northern Lights
Hi, my name is John, and I am the Sales Manager here with Waterscape Hot Tubs and Pools. Being a KW native, I pride myself in taking care of our community and providing joy for those that live within it. I have an extensive background in sales and sports. Over the course of 10 years I have played and coached professional soccer travelling all over the UK in the process playing against some of the world’s biggest teams. Currently residing in Kitchener/ Waterloo my wife and I have 3 incredible children all under the age of 6. In my spare time I love going for family walks, teaching my son how to play soccer, and making my daughters laugh. I hope to see you soon
Favorite Hot Tub: Self-Clean 670 Platinum with Tranquility Package
Favorite Swim Spa: 19’ DTAX AquaTrainer with Bellagio Package
Hi, my name is Kristen, and I am the sales associate here at Waterscape! I was born and raised in Windsor, Ontario where I spent my years playing multiple competitive sports and travelling the world with my parents. In 2018 I moved to the Waterloo area to pursue higher education with a scholarship to play on the Waterloo Women’s Varsity Basketball team. I am in my third year at the University of Waterloo studying Environment, Resources, and Sustainability with a double minor in Biology and Geography. In my free time you can find me at my desk with a paintbrush in hand or on the court shooting hoops with friends. I am currently building my career focused on water quality and would be happy to assist you with any chemical or water care needs!
Favorite Hot Tub: Self-Cleaning 770 Platinum with a Tranquility Package, Northern Falls Package
Favorite Swim Spa: 16’ EX AquaTrainer with Bellagio Package
Hi, my name is Michelle, I am the business development manager at Waterscape. I have a master’s degree in molecular and cellular biology from the University of Guelph where I was a National Champion in High Jump and a team Canada athlete. My sales and business development background comes from 9 years experience in the analytical instrumentation and contract pharmaceutical sales industry. Born in Newmarket Ontario I guess you could say I married into the hot tub industry. After being on maternity leave with our son Easton, we decided it was best I join our team at Waterscape. I look forward to raising our family and the store being a large part of the community for years to come.
Favorite Hot Tub: Self-Cleaning 720 Platinum with a Tranquility Package
Favorite Swim Spa: 14’ AX AquaSport with Waterfall Pillows, Extra LEDs and Northern Lights